PORTFOLIO

Design of a Sign-Out Process to Improve Surgical Safety

A surgical safety checklist is able to improve the quality of patient safety. However, there are still problems: while two sections of the checklist, sign-in and time-out, are often completed, it appears that sign-out is often not. Moreover, surgical staff often complete the checklist from memory without referencing a physical checklist to assure that every item in the checklist is completed, allowing for commission and omission errors. Without communication and discussion at the end of surgery, the opportunity to detect errors and inconsistent information between staff is lost. To address the use and problems of the surgical sign-out process, a user-centered design methodology is used in this study to develop an efficient and effective sign-out process that is compatible with the surgical team’s workflow and is more usable than current sign-out processes. As research has shown that electronic devices have the potential to address these problems, this research proposes to redesign the sign-out process using a web application delivered on electronic devices such as desktop computers and tablets.

Click here to see the wireframe for surgical sign-out process app

Periop Mobile Learning System (Periop-MLS)

This project is funded by National Science Foundation (NSF). The purpose of this project is to create the mobile system using mobile devices to improve the coordination and communication among healthcare providers. I have been working on this project as a usability researcher, applying UCD methodology to help the team identify the true problems and create the right end solution. My roles in this research are listed below: 

  • Conducting a usability research to understand the work environment of peri-operative services and to create the better and more efficient way to help improving communication among healthcare professionals using mobile technology.

  • Conducting interviews with users, interpreted user statements into need statements.

  • Developing design concepts for peri-operative services. 

  • Prototyping the perioperative application that will be implemented in an Android operating system. View Pre-op wireframe, View OR wireframe, View PACU wireframe

  • Iteratively test the periop application with users and gather feedback for improvement of the design.

Organization of Information for Reversible Causes of Pulseless In-Hospital Cardiac Arrest: A Randomized Control Trial Using Cognitive Aid

​​This study focuses on the design and organization of the reversible causes of an in-hospital cardiac arrest that are displayed using an iPad-based decision support application known as Rapid Rescue.

Usability Evaluation of a Burger Studio Kiosk at Clemson University
  • There are issues with the Burger Studio kiosk: Users have difficulty with the touch screen interface sensitivity. Some users have to tap multiple times before the system responds, resulting in errors (over-orders, incorrect choices, etc.). The length of time it takes to complete an order depends on the complexity of the order and the users’ familiarity with the system. Novice users sometimes ask the cooks and/or peers how to use the system. An intuitive system would better guide novice users through the interface without needing help.

    • Even though most users expected the interface to speed up the process, it wasn’t obvious that customers at the Burger Studio left with their orders any faster than those ordering a conventional sandwich from the adjacent restaurant.

  • We were able to identify customer/user needs and applied usability evaluation tools to help us understand the system and issues. We were able to consuct the interview with users. We prototyped the system based on results from usability evaluation tools and surveys. As a result, users prefer to use our new design over the current design.

Design a Website for Disseminating Useful Information to Clemson HFES Members and the Larger HFES Community

 

  • The Webmaster and other Clemson HFES officers have various concerns about the current website because it does not accomplish the intended goals for various Clemson HFES stakeholders. Primary these concerns are that the site does not display current or complete information about upcoming Clemson HFES events, that members and non-members do not use or check the website for information, and that updating the site can be very time consuming because Clemson HFES has three different sits it uses to disseminate information.

  • The team was able to successfully design a website that met the needs of all of our stakeholders. This website has improved content and functionality and is up to date and professional in appearance. The website has already gone “live” and is the first search result on Google when searching for Clemson HFES. We believe we have created an aesthetically pleasing website that will be useful to current, past, and future members.

Redesigning "JOBS" Page for Betterinterviews application

 

  • The company created a web application, Betterinterviews, which is used for recruitment processes. The HR department is handling the recruitment process which requires them to work with the application. However, HR staff members have various concerns about the current application because it does not accomplish the intended goals for various users. Primarily, these concerns are that the application contains a lot of links, menu bars and buttons which sometimes causes users to lose focus, and that interacting with the application can be very time consuming because of the business of the interface.

  • The goal of this project is to redesign the “JOBS” page of Betterinterview application using a User-Centered Design (UCD) methodology and usability tools. This project is conducted in two phases, with one being the evaluation of the current system and two being iterative design and testing. 

  • Click here to experience "JOBS" Page Mock-Up

© 2020 by Moni Gmitro

new design 4.png